No double bookings
The assistant checks your calendar, allows for staff and service length, and never gives out the same slot twice. Customers can pick their favourite staff member if they like.
Meta Tech Provider · Official WhatsApp Business Platform
The AI assistant that answers your customers 24/7 and books their appointments.
It replies in seconds on WhatsApp, Instagram, Facebook, Telegram and your website, checks your calendar and books the appointment right in the chat. While you get on with your work.
- Unlimited locations
- Unlimited team
- Unlimited services
- Unlimited customers
Wherever your customers write, the same assistant answers
- TikTok
- Telegram
- Your website
Who it’s for
For every business that works by appointment
Whatever you do, the assistant learns your services, prices and rules.
Hair salon and barberFill your chair while the scissors are in your hand
The customer writes on WhatsApp, the assistant finds a free slot and books it.
Nail studioNew bookings while the polish dries
It knows how long each service takes and fills your calendar to match.
Lashes and skin careHands busy, no message left waiting
It answers questions about prices, timing and aftercare for you.
Spa and massageA quiet session, and bookings still come in
No ringing phone. Customers reserve their spot in the chat.
Personal trainerThe next session is booked before the set ends
Trial session requests go straight into your calendar.
Yoga and pilatesYour class fills up while you teach
It explains class times and prices and reserves the spot.
Physio and clinicsNo running to the phone mid-treatment
It books the appointment and reminds the patient the day before.
Vet and pet groomingReply even with a dog on the table
It books vaccinations, grooming and care appointments in the chat.
Cleaning servicesCollect new jobs while you are on site
It asks for the address, date and job details and books it in.
Repairs and plumbingNew jobs logged while the wrench is in your hand
What broke, where and when: it notes it all down for you.
Law firmFirst consultations booked while you are in court
It introduces your firm and sets up the meeting. It never gives legal advice.
Accountant and consultantNo new client slips away while you are in a meeting
It explains your services and finds a time that suits both sides.
Photo studioBook the next shoot while you are behind the camera
It explains your packages and reserves studio time.
Tattoo studioQuestions answered while the needle is in your hand
It gives the first info and puts the session in your calendar.
Dance and music lessonsNew students sign up while you teach
It explains trial lessons and group times and reserves a spot.
Your business isn’t listed?
If your customers book appointments, your assistant is ready. See the pricing.
See pricingHow it works
Set up by chatting, not by filling in forms
No tech skills needed. You describe your business, the assistant does the rest.
- 01
Tell it about your business
Write to the setup assistant about what you do. It saves your services, hours and team on its own, and writes your assistant’s tone of voice too.
- 02
Connect your channels
Connect your WhatsApp number in a few clicks through Meta’s official screen. Telegram, website chat and a bio link are ready too.
- 03
Test it and go live
Chat with your assistant like a customer would and fix anything you like. When you are happy, switch it on and messages start getting answered.
No package limits
You never outgrow your package
Many assistant packages cap your customers, staff and services. With Secan Asistan everything is unlimited. You only pay for the work the assistant actually does.
| Feature | Often seen in packaged assistants | Secan Asistan |
|---|---|---|
| Customers | Capped by package | Unlimited |
| Staff / team accounts | Capped by package | Unlimited |
| Services | Capped by package | Unlimited |
| Locations | Top package only | Unlimited, each with its own channels |
| Channels | Mostly WhatsApp only | WhatsApp, Telegram, website, bio link |
| Appointment reminders | Higher packages | Included |
| Setup and support | Higher packages | Included |
Businesses with several locations
Every location with its own number, calendar and team
Run all your locations from one account. Each one connects its own WhatsApp number, Telegram bot and website chat, and works with its own staff, services and opening hours. No limit on locations, no upgrade needed.
- Switch between locations with one login
- A separate WhatsApp number per location
- Staff, services and hours per location
- Team permissions per location
Instagram, Facebook, TikTok
Put your assistant in your bio link
Every assistant has its own chat link. Add it to the bio of your Instagram, Facebook, TikTok or X profile. Customers start chatting with one tap, with no app to install and no account to create. And the assistant books appointments there too.
- Turn followers straight into bookings
- No app, no login
- Works even if you have no website
Features
Everything a receptionist does, all included
Automatic reminders
Customers get a reminder before their appointment, on the channel they wrote from or on the channels you choose.
Remembers your customers
It keeps preferences, past appointments and notes in mind, so regulars never have to explain everything twice.
Understands voice notes
Customers can send a voice message. The assistant listens, understands and replies in writing, and the transcript shows up in your dashboard.
Replies in the customer’s language
German to German speakers, English to English speakers, Turkish to Turkish speakers. A big help if you serve tourists or expats.
One inbox, take over any time
Conversations from every channel on one screen, live. Step into any chat with one click and the assistant steps back.
Team and permissions
Invite your staff and decide who sees and changes what. No limit on team members.
An assistant for you, too
Your dashboard has its own assistant: it sums up today’s conversations, updates your settings by chat, and messages customers on your behalf once you approve.
Like an app on your phone
Install the dashboard on your phone like an app and get notified about new bookings and chats that need you.
Not a canned-reply bot, a colleague who knows your business
Classic chatbots run on pre-written scripts. Secan Asistan understands your customers and answers with what your business actually offers.
Classic chatbot
- Sends pre-written template messages
- Makes people pick from menus, misses free text
- Can’t see your calendar or availability
- Leaves customers stuck when it doesn’t understand
Secan Asistan
- Understands what the customer wants and talks naturally
- Copes with typos and voice notes
- Checks your calendar, suggests a time and books it
- Never makes things up, hands the chat to you instead
Trust
Official infrastructure, privacy by design
Meta Tech Provider
Secan is part of Meta’s Tech Provider program. Your WhatsApp connection runs on the official WhatsApp Business Platform and is set up through Meta’s own sign-up screen, so your number is not put at risk the way unofficial tools do.
Data stored in the European Union
Your data is stored on servers in the European Union. We never keep phone numbers unencrypted.
Open and honest
The assistant says it is an AI at the start of every chat, and customers can ask for a human at any time.
See it by talking to it
Secan’s own assistant is live on this page. Write to it like a customer: ask about prices, request an appointment, send a voice note.
Pricing
Simple pricing, everything unlimited
No monthly plans, no contract. Top up credits once, use them for the work the assistant does, and top up again whenever you like.
One-time payment · Not a subscription · Nothing to cancel
Pay as you go
When your credits run low, you top up any amount you like. Nothing is charged automatically.
$5 one-time, minimum top-up
- Unlimited customers
- Unlimited team members
- Unlimited services
- Unlimited locations
- WhatsApp, Telegram, website and bio link
- Bookings and reminders
How paying works
One-time top-up
You pay once by card, securely through Iyzico, and the credits land in your account. It is not a subscription, so nothing renews and there is nothing to cancel.
Top up when you need to
When your balance runs low, the dashboard lets you know. Top up any amount from $5, whenever it suits you.
Credits never expire
Credits you don’t use stay in your account with no time limit and carry over month to month.
What are credits?
Credits pay for the work the assistant does, like replying to your customers and transcribing voice notes. A short reply uses fewer credits than a long one, which is why we don’t promise a fixed number of messages.
FAQ
Frequently asked questions
What if I don’t have a WhatsApp Business account?
No problem. When you connect, Meta’s own screen opens and you create the account there in a few steps. The number the assistant answers on should be one you don’t use for your personal WhatsApp.
How do customers from Instagram and Facebook reach it?
Every assistant has a chat link. Put it in the bio of your Instagram, Facebook, TikTok or X profile. Customers tap it and talk to the assistant right in their browser.
Is there a limit on customers, staff or services?
No. Customers, team members, services, locations and channels are all unlimited. You only pay for the work the assistant does.
I have several locations. Can each one use its own number?
Yes. Each location connects its own WhatsApp number, Telegram bot and website chat, with its own staff, services and hours. You manage all of them from one account.
What are credits and what are they used for?
Credits pay for the work the assistant does, like replying to your customers and transcribing voice notes. A short reply uses fewer credits than a long one. You can top up whenever you like.
What does the assistant do when it doesn’t know an answer?
It doesn’t make anything up. It says it doesn’t know and hands the chat to you, and you take it over from your inbox.
Does the assistant pretend to be a human?
No. It says it is an AI assistant at the start of every chat, and customers can ask for a person at any time.
Is my data safe?
Your data is stored on servers in the European Union and phone numbers are encrypted. We have a data processing agreement with our AI provider under which your data is not used to train models.
Is this a subscription? Do I need to cancel anything?
No. Pay as you go is a one-time payment, not a subscription. Nothing is charged automatically, so there is nothing to cancel. When your credits run low, you top up again if you want to.
Never miss the next customer message.
Start with a one-time top-up, no subscription. Set up your assistant by chatting and go live when you are ready.