Connect your channels
Link WhatsApp and Telegram, or paste one line of code for the website chat. Setup takes minutes, no technical work.
For clinics and practices
A front desk that answers patients with care, at any hour
Secan Asistan answers your patients on WhatsApp, Telegram and your website, books appointments into your calendar, and hands the sensitive conversations to your team. Day and night, in your patient's language.
- The phone rings while you are with a patient, and the person calling just wants to know your hours or prices.
- Patients message in the evening with booking requests and simple questions, and wait until the next morning for an answer.
- Missed appointments cost real money, and manual reminder calls take time nobody has.
How it works
Teach it your clinic once
Add your services, prices, hours and directions. The assistant answers the routine questions like your best receptionist, and leaves medical advice to your team.
It books and reminds
It offers real open slots from your calendar, books the appointment inside the chat, and sends a reminder before the visit so fewer patients forget.
Common questions from clinic owners
Is patient data handled appropriately?
The product is built privacy-first: data is stored in the European Union and phone numbers are encrypted. For clinics there is an extra safeguard: the assistant can ask each patient for explicit consent before any AI processing, and it stops when a patient says stop.
Does it give medical advice?
No. It answers practical questions like hours, prices, directions and availability, and books appointments. Anything that needs a professional goes straight to your team.
Will patients know they are talking to an AI?
Yes. The assistant discloses it on the first message of every conversation, and a person on your team can take over any chat at any time.
Which languages does it speak?
Turkish, English, German, French, Spanish and Romanian, and it switches to match the patient.